Unless otherwise agreed to in advance and writing, the following Terms & Conditions apply. Total charges incurred are billed to the client’s credit card unless invoice arrangements have been made and approved in advance or there is an existing corporate billing account. NYC City Limo accepts VISA, MasterCard, and American Express credit cards. Credit card authorization forms must be completed and signed before confirmation of services. Checks or cash may also be accepted subject to an authorized credit card guarantee and identity validation for security purposes. Checks may be required to be received in advance to clear before the date(s) services are rendered. Cash payments may also need to be paid in advance. Chauffeurs do not carry change. New and one-time clients may be required to present their cards for swiping. Additional ID verification may also be necessary.
AIRPORT ARRIVALS
Inside pick up for Sedan and SUVs will cost you $20 additional. Inside pick up for Stretch Limousines is $50, Vans is $80, and $150 for Buses.30 min free waiting time for Domestic Flights and 60min for international flights. Additional waiting time will cost you as, Sedan/SUVs $1 a min, Vans $1.5 a min, and all others per hour price an hour no matter if it’s even for 10 min.
PAYMENTS
Payment will be collected by “NYC CITY LIMO LLC”. We collect payments 5/7 days before your Reservation date or on the receipt of the authorization from the customer to collect the payment.
CANCELLATION
For a full refund, cancel your reservation;
Sedan/SUV 24 hours prior, Vans 48 hours prior, and 7 days prior for buses and limousines.
Otherwise, your reservation will be 50% charged as a cancellation fee.
No refund in the case of a no-show or driver on the way.
WAITING/STOPs
10 minutes free waiting time for any non-airport pickup. Additional waiting time will cost you as, Sedan/SUVs $1 a min, Vans $1.5 a min, and all others $150 an hour no matter if it’s even for 10min. A 10/15 minute stop on your way to the destination will have $20 more on the reservation; any stop exceeding it will have a price as per waiting time.
DAMAGES/CLEANING:
Additional charges may be applied if any damages are applied or an event occurs where cleaning is required. The amount will be determined by the serving driver assigned to your reservation.
PAYMENT AUTHORIZATION
You have to submit an authorization form filled and signed by you, attached with a copy of your credit card and driving license when your reservation exceeds $350. Otherwise, just reply to the email with the text “I agree with the terms and conditions and authorize NYC CITY LIMO LLC to charge for the services”
Smoking Strictly Prohibited
Smoking in all vehicles is strictly prohibited. Smoking in the vehicle by the client or any passenger will result in an automatic minimum $250 charge. Damage caused by smoking activity will also be charged to the client.